If you got a chance to read my entry in the #Spend20K competition run by BritMums recently (I was one of the winners by the way – woop!), then you will know that there are a number of areas that need attention in my house (well, actually it’s my husband’s house, I moved in, we decided to try for a baby, thought it would take forever, we’d sell and buy somewhere before I’d ever get pregnant ….. uuum, the best laid plans and all that). Anyway, 5 years later and we’re still here, one of the many areas of contention has been the sofa and armchair. They are both ancient, threadbare and dusty pink. I desperately needed a place to rest my weary bones at the end of the day, something comfortable to sit on and that I actually like looking at!
In fairness we had talked about replacing the offending pieces of furniture a few years ago, but then the thought of a baby/toddler puking over a brand new sofa, and then an old cat and then a little kitten scratching a new sofa just didn’t appeal. So here we are 5 years down the line and finally we are in a position to buy a place to rest my weary bones!!! We’ve known what we’ve wanted for a couple of years, just a case of timing.
Add a few cushions from Debenhams that we bought on our recent trip to Westfield and voila!
We bought this Abbey sofa and matching armchair from Marks and Spencer, and I’ve been super impressed with their service. We ordered over the phone and arranged for them to remove our old furniture. We were given a 6 week lead time, firm date to be confirmed nearer the time. We got our firm date, it was within the 6 week lead time and do you know what, they actually delivered on the day they promised! I’ve heard so many horror stories over the years – 12-18 week lead times, changed delivery dates, wrong items being delivered.
Well I can thoroughly recommend Marks and Spencer and the service we’ve received. This isn’t a review, this is just me saying ‘well done’ to a company who has actually provided good customer service and do you know what else – that sofa was made in the UK, explains why they can keep to the promised delivery date doesn’t it!